/Privacy Policy

Privacy Policy

Victoria Falls Town Directory- Privacy Policy

We take your privacy seriously and take measures to provide all users of the Victoria Falls Town Directory platform with a safe and secure environment. This starts with requiring only basic information to join our service. Please note, you do not need an account to add comments on the Site.

This Information is Also Applicable for the Victoira Falls Town Directory App Use.

When this policy mentions “we” or “us,” it refers to the controller of your information under this policy. Your information is controlled by Victoria Falls Town Directory, https://victoriafallstowndirectory.com.

You should read this entire policy to learn more about how we handle privacy, data, and how we use any information that you provide. However, here are a few key points.

  • We require only basic information from anyone wishing to add a listing, including name, email, and username to create an account with our service. 
  • Any information entered into the system as a logged in member may be publicly visible or searchable including name, username, or content like questions, blog posts, listings, public profile description, or comments.
  • Any personal information entered into the system can be updated and reviewed at any time from your account settings page and public profile. You may change this information at any time.  Some publicly visible content that is conected with listings of operational businesses in town, can not be removed. The listings on the directory serve as a guide to the area. You would do well to claim your business with the free basic plan and add as much information to your listing as you can to encourage business operations.  
  • When you use Victoria Falls Town Directory, even if you’re just browsing as a guest, we receive some information from you like the type of device you’re using and your IP address.

What Our Privacy Policy Covers

This policy covers how Victoria Falls Town Directory treats personal information that is collected and received, including information related to your use of Victoria Falls Town Directory products and internal services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.

Information Collected

Victoria Falls Town Directory collects personal information when you register, when you use our products or services, or when you visit our pages. When joining Victoria Falls Town Directory you are required to enter a name, email address, and username. This basic information is collected so that we can provide you with our services. Once registered and signed into our services, this information is available to us.  

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.

Our website makes requests to your social media servers for you to be able to embed or access your Tweets etc on our webpages using your social media accounts. These requests make your IP address visible to Twitter for example, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update (check other platforms for their privacy policy if needs be).

Victoria Falls Town Directory may collect information from your interactions with us, including publishing content in blog posts, questions, live chat, listings, support, or any other area where you can enter and input content to the system. For example, when asking a question within the Victoria Falls Town community, the information entered is stored so that we can display it back to you and the community. 

We send notifications and communication via email and clicks are tracked to help us better understand our email communication platform. You have full control over what types of emails or notifications are received and this can be managed from your account settings page within your Victoria Falls Town Directory account, or accessed directly by clicking the management link in all emails that we send.

We automatically receive and record information in server logs from your browser, including your IP address, https://victoriafallstowndirectory.com cookie information, and the page you requested. The information in server logs is kept for a 60 day period in order to provide us with information to improve services and debug potential technical issues that may arise, protect against fraud, or malicious activity.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at admin@victoriafallstowndirectory.com and we will work with you to remove any of your personal data we may have.  Please note however, that listings of businesses, places and similar permanent features in the town, can not remove their listings, reviews or ratings by deleting their account.  Victoria Falls Town Directory is a guide to the area, so it will remain as listed even if you choose to remove your own personal details.

Users can use the Add Friends feature and are able to send messages publlicly and privately. You can adjust the settings for this feature in your account settings. Please also note that the messages you send or receive using the Service are only private to the extent that both you and the person you are communicating with keep them private. For example, if you send a message to another user, that user may choose to publicly post it. Also, we may access and disclose such messages in the course of investigations relating to use of the Service.

We provide control through the account settings to limit the data we collect from you and how we use it, as well as to control things like email communication, username displayed, name, or email used for logging in. This information is visible to you within your account settings at anytime.  Likewise on your public profile, you can choose to enter an image and add a description. Images and profile descriptions can be removed at any time by visiting your public profile at:

https://victoriafallstowndirectory.com/yourusername

We use your information to fulfill your requests for products and services, improve our services, contact you, conduct research, promote your posts or listings on social media and provide anonymous reporting. If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices, we would love to hear from you. You can contact us at any time.

https://victoriafallstowndirectory.com/contact/

Information Sharing

Some content at Victoria Falls Town Directory is public and is immediately visible and searchable by anyone in the world. Questions, blog posts, listings, or comments may be indexed in search engines. Listings of any kind are required to supply correct information and have contact details including a telephone number and email address.

Information that you enter as your name, username, and image may be shared within the Victoria Falls Town Directory community. For example, if you choose to upload an image of yourself, this image will be displayed within your profile and along side blog posts, questions, comments or other areas in the system.

We engage service providers to perform functions and provide services to us. For example, we use a variety of third-party services to help operate our services, such as keyword research, hosting and domain registrations, and to help us understand the use of our services. We may share your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions. Your payment information is forwarded to payment services providers to process payments; prevent, detect, and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit and debit cards.

In the event that Victoria Falls Town Directory is merged or acquired by another company, your information may be transferred to that entity. We will notify you before any information about you is transferred or of any changes to this privacy related to this process.

Cookies

https://victoriafallstowndirectory.com may set and access https://victoriafallstowndirectory.com cookies on your computer. Cookies are used to keep you logged into our platform and to provide our system with the basic information to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Changes to this Privacy Policy

We may make changes to our Privacy Policy in the future, however, the most current version of the policy will govern our processing of your personal data and will always be available at the following URL: https://victoriafallstowndirectory.com/privacy-policy/. If we make a change to this policy that, in our sole discretion, is material, we will notify you by an update or email to the email address associated with your Victoria Falls Town account. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised Privacy Policy.